What is Zija’s Return Policy?
To receive a refund for orders that you have received, feel free to call our Customer and Distributor Support team at 1-888-924-6872 so we can assist you with your return. You will need to receive an RMA number from one of our agents to complete your return.
You may be eligible for up to a 100% refund on your Initial Order and 90% refund on subsequent orders (less shipping costs). Some limitations may apply. See Sections 28-29 of Zija's Policies and Procedures for complete rules and details.
How are refunds calculated?
Refunds can be calculated differently depending on the order type.
For new members, their Initial Order can receive up to a 100% refund less shipping costs (limitations may apply). See Section 29 of Zija's Policies and Procedures.
For orders following the Initial Order, a refund can be given of up to 90% less shipping costs (which accounts for a 10% Restocking Fee).
For any other questions regarding Zija's refund policy, consult Sections 28-29 of Zija's Policies and Procedures or call Customer and Distributor Support at 1-888-924-6872.
How will I receive my refund?
You will be refunded to the method of payment that was charged. Once we receive your return, our Refunds Department will process your request as soon as possible.